Customer Service

Need to contact us about your purchase? Please use the information below.

Telephone Number

Delivery Methods and Timing
Products purchased will be shipped by either USPS or UPS Ground.

Privacy Statement
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Return and Refund Policy
The Sustainable Civilization Institute warrants all products purchased from to be free of defects in materials and workmanship. If you receive a defective product from us that you would like to exchange, please contact us at with a description of the defect. We will send you an RMA and instructions on how to send the item(s) back. Shipping charges are not refundable.

Products purchased from a third party through the website must returned to that company using their returns instructions.